If you don’t see those additional options, your computer didn’t have any preinstalled apps. To avoid that and keep only what you had most recently, hit Change settings and turn the toggle switch under Restore preinstalled apps? to No, then hit Confirm. By default, this option will restore all apps and settings that came with the PC when it was brand new-a complete factory reset. If Windows asks, choose whether you want your files to be saved in the cloud or on your local drive. No matter which one you pick, you may also need to choose whether Windows reinstalls from the cloud ( Cloud download) or your device ( Local reinstall). The next screen will offer you two options: to keep or remove your files, apps, and settings. Decide how much you want to keep or remove. From the Choose an option screen, pick Troubleshoot and Reset this PC.Ģ. This will open the Windows Recovery Environment. Then click the power button icon in the bottom right corner of the screen ( not your computer’s physical power button), hold Shift, and click Restart on the emerging menu. To force your Windows 10 or 11 computer to display the login screen, press Win+L to lock your computer. If for some reason you can’t access your computer settings, you can also reset a laptop or desktop from its sign-in screen. On versions of Windows 10 prior to version 2004 (released in 2020), you’ll need to follow these steps: Start > Settings > Update & security > Windows Defender > Device performance & health > Fresh Start > Additional info > Get Started.On Windows 11, the steps are slightly different: Start menu > Settings (cog icon) > System > Recovery > Reset this PC > Reset PC.Once you’re there, find Reset this PC and hit Get Started. The easiest way to find these is to click the Windows 10 Start menu, go to Settings (the cog icon), and select Update & Security followed by Recovery.
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